Delivery Information

Any orders placed after 10/12/2017 for non stock items cannot be guaranteed to arrive before Christmas

*** Please note Sportserve Ltd will be closed from 22/12/2017 - 02/01/2018. During that time we will not be processing/despatching any orders *** 

All deliveries from Sportserve Ltd will need to be signed for upon receipt of goods.

Sportserve Ltd supplies the following shipping options:

  • Royal Mail to Any UK Address (Including Offshore & Scottish Highlands): Goods under 2kg are shipped Royal Mail Recorded Delivery and should arrive 1-3 days after the despatch date if UK Mainland Address. 2-4 days if Offshore UK Address.

 

  • Courier Service to Any UK Address. 2kg - 5kg: Goods between 2kg - 5kg. are shipped with a tracked courier and should arrive 1-2 days after the despatch date if UK Mainland Address. 2-4 days if Offshore UK Address.

 

  • Courier Service to UK Address. Under 9kg (Inc any import charges if overseas product): Goods between 5kg -9kg are shipped with a courier service and should arrive the 1 - 2 days after the despatch date. Goods will need to be signed for on delivery. For any Offshore UK address and some parts of the Scottish Highlands delivery will be 2-3 days after the despatch date.

 

  • Courier Service to UK Address (Inc any import charges if overseas product): Goods between 9kg - 30kg are shipped with a courier service and should arrive the 1-2 days after the despatch date. Goods will need to be signed for on delivery. For any Offshore UK address and some parts of the Scottish Highlands delivery will be 2-3 days after the despatch date.

Sportserve Ltd aim to have small orders (up to 5KG) despatched within 1-3 business days dependant on availability. Any delays will be notified to the customer immediately.

Orders will be delivered by either Royal Mail Recorded Delivery or by an approved carrier. Tracking information can be supplied upon request.

For larger orders (up to 30KG, nothing larger than 3m in length) delivery will be made by carrier and subject to additional charges if necessary. Any offers to assist with unloading/loading of heavy goods is at the customers own risk.

It is the customer’s responsibility to ensure adequate admission for the receipt of heavy/large goods. Sportserve Ltd can refuse to deliver unless suitable access is provided.

Sportserve Ltd accepts no liability if, once this date has been accepted by the customer, the delivery fails due to inadequate access/refusal at address/inability to sign for receipt. In the event of a re-delivery, any fees may be made chargeable to the customer. All delivery times are estimates and may vary. All parcels will be returned to Sportserve Ltd if delivery fails 3 times. To have the item(s) redelivered will incur carriage costs.

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